Leslie Trust Guarantees
Upfront Pricing Guarantee
We offer straightforward pricing before work begins, and we never charge more if the job takes longer. Your bill won’t surprise you because you stay aware and in control throughout the entire service process.
No Breakdown Guarantee
If we maintain your equipment, we guarantee it will not break down for one year—or we will return for free!
Quality Workmanship Guarantee
Before Leslie installs a home comfort system in your home, we provide a detailed, written specification of the work we will do for you. We guarantee that we will provide quality installation and workmanship according to exact specifications. No other heating and cooling company mentions a guarantee like this!
Lifetime No-Overtime Service Guarantee
If you buy a home comfort system or Leslie Family Maintenance Plan, we’ll be available for repairs 24/7/365, and we never charge you overtime—no matter what time of day or night!
No-Risk 100% Money Back Guarantee
If you are not 100% satisfied with our work for one full year, we’ll make it right or give you your money back.
Best Value Guarantee
Leslie offers best-value products and services at the lowest possible cost.
Exclusive 2-Year Service Repair Guarantee
If you are a member of our Leslie Family Maintenance Plan, we provide a two-year guarantee on all repairs. (Parts and labor included.)
Client Courtesy Guarantee
Leslie technicians always protect your home and possessions by wearing shoe coverings, laying drop cloths, and cleaning up when finished.